According to reports, due to an interim Navitaire outage, airlines in India, Asia-Pacific, and Europe regions faced brief operational disruptions on Thursday. Following this, the check-ins at the Indira Gandhi International Airport in Delhi were impacted.
Except for Air India, all the other airlines use the system and were affected. During the disruption, the operations at Delhi airport were carried out manually.
Navitaire, an Amadeus subsidiary, is a premier provider of cloud-native, 'e-commerce first' reservation and passenger service systems (PSS) tailored for the airline and rail sectors. It delivers a streamlined digital ecosystem that prioritises ancillary revenue and high-volume transactions. Its suite of solutions covers the entire journey of any traveler—from initial booking and personalised upsells to seamless check-in.
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