in-lok-sabha-kangana-questions-cisf-scrutiny

Following her Chandigarh airport slap incident, Bharatiya Janta Party MP Kangana Ranaut questioned whether the government has a monitoring system to scrutinize CISF officers for any negative influences that might lead to inappropriate behavior towards passengers. 

 

Seeking an answer from the Civil Aviation Ministry, Kangana asked: "Does the government have any monitoring system for scrutiny of CISF personnel at airports to know about their involvement/influence by some negative elements or activities which results in bad behaviour with passengers".

 

In response, Minister of State for Civil Aviation Murlidhar Mohol detailed the measures in place to ensure the professionalism of CISF personnel. He explained that a Personal Information System—a web-based project—maintains and updates the profiles of deployed personnel. This system helps track their personal and professional records, which are considered when assigning them to roles involving public interaction. 

 

Personal Profile Sheet and dossier of all CISF personnel are maintained at the unit level and the same is transferred to the next place of posting. The specific remarks/comments in the personal profile sheet of the individual are taken into account while deploying them at the public interface, he added. 

 

"Social media monitoring of CISF personnel is done at unit/zone/sector level to know about involvement/influence of some negative elements," Mohol said, adding that the mentor and buddy pair system has also been implemented at every unit/airport to evaluate the psychological state of CISF personnel. 

According to the minister, regular behaviour detection/soft skill training is imparted to CISF personnel. 

 

Besides, he said motivational and awareness sessions are organised at the unit level regularly to enhance the morale and motivation of CISF personnel to perform their duties diligently and professionally. 

 

On June 6, Ranaut said she was allegedly hit in the face and abused by a woman CISF constable during a security check at the Chandigarh airport.

Constable Kulwinder Kaur, who appeared to be upset with Ranaut over her stance on the farmers' protests, was suspended and an FIR lodged against her, officials had said. 

 

CISF (Central Industrial Security Force) provides security at airports.