Sharing data in the Parliament, the Central government informed that the national mental health telephone helpline handled close to 30 lakh calls since its launch in October 2022. This marks for average of nearly two calls every minute.
In a written reply to the Rajya Sabha, the Minister of State for Home Affairs, Nityanand Rai, said that the government launched a "National Tele Mental Health Programme" on October 10, 2022, to improve access to quality mental health counselling and care services in India.
"More than 29,82,000 calls have been handled on the helpline number," Rai said, while answering a query on India’s suicide rate and what the government is doing in this context.
The minister added that a Tele MANAS mobile application, launched on World Mental Health Day in 2024, is a "comprehensive" platform that now includes video consultation, expanding the original audio-based service.
The services of Tele MANAS helpline (1800-89-14416) are available in 20 languages based on the language opted by states, he said.