The Union government has issued a notice to Meta over WhatsApp's proposed username feature, asking the company to submit a detailed explanation within three days and directing it not to roll out the feature in India until consultations are completed, sources said on Wednesday.
The move follows concerns raised over the privacy and security implications of the feature, particularly the possibility of impersonation, identity fraud and misuse by cybercriminals.
According to government sources, authorities are examining whether the feature provides adequate safeguards against fake identities and misleading usernames that could be exploited to deceive users or impersonate public officials and institutions. The Centre is also exploring legal options to block the rollout if necessary.
Under the proposed update, WhatsApp users will be able to create an optional username beginning with the '@' symbol, allowing others to contact them without revealing their mobile numbers. Meta says the feature is intended to strengthen user privacy by reducing the need to share phone numbers, especially in group chats and conversations with new contacts.
Also read: Government to examine WhatsApp's new username feature
The company has clarified that usernames will be unique to each account and separate from display names. Certain usernames associated with businesses, governments and public figures will be reserved to prevent unauthorised use.
However, cybersecurity experts and internet users have expressed concerns that fraudsters could exploit the system by creating deceptive usernames resembling those of individuals or organisations, potentially leading to phishing and other online scams.
Sources said the government will assess the legality of the feature and determine whether additional safeguards are required before allowing its rollout in the country.
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